# Microphone Permission Issues

If you see the microphone indicator turning on in the top left corner but no user transcript in the chat UI and the character's response doesn't seem coherent to what you said, then it is likely that the game or Unity is not accessing the correct microphone or does not have sufficient microphone privilege. To fix this, please follow along.

<figure><img src="https://413558230-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEtUJA212Zc1S9ACc8T4l%2Fuploads%2FOLsSqABDCxJ2POqakPxM%2Fimage.png?alt=media&#x26;token=23905397-7634-48f7-8d2f-90765e4fb322" alt=""><figcaption><p>The microphone icon on the top left is on, indicating that mic is listening</p></figcaption></figure>

<figure><img src="https://413558230-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEtUJA212Zc1S9ACc8T4l%2Fuploads%2F20c70kkw4WsYWHWYLkcq%2Fimage.png?alt=media&#x26;token=236aaca7-a09d-4256-b265-f5c90a1a8f7e" alt=""><figcaption><p>Select proper microphone device from the drop down list</p></figcaption></figure>

<figure><img src="https://413558230-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEtUJA212Zc1S9ACc8T4l%2Fuploads%2FniTAM5eoCImveRchCSmf%2Fimage.png?alt=media&#x26;token=500f1be0-50d3-423f-9c94-c5a9b7a716ea" alt=""><figcaption><p>Click on Record to make sure microphone is recording properly</p></figcaption></figure>

<figure><img src="https://413558230-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEtUJA212Zc1S9ACc8T4l%2Fuploads%2FMpFxnwQIMbxWxfAIrMlv%2Fimage.png?alt=media&#x26;token=b3d946ac-d1ee-4209-ad87-633731978f7a" alt=""><figcaption><p>Press Stop to listen to the audio recorded through the selected mic</p></figcaption></figure>

## Check [Notification System page](https://docs.convai.com/api-docs/plugins-and-integrations/unity-plugin/utilities/notification-system) to learn more about various issues related to microphone