This section focuses on troubleshooting Convai Unreal Engine plugin problems.
Conflicts with Convai arise when packaging a project containing the MetaHuman plugin in the editor.
Primary reason for most of the Unreal Engine packaging issue with Convai Unreal Engine SDK.
Numerous packaging issues stem from the absence of the C++ toolchain required by Unreal Engine. So it's recommended to check the required toolset before packaging your project.
Refer to this guide for configuring Microsoft Visual Studio or adjusting the toolsets as per the recommended guidelines by Unreal Engine.
This problem arises when ConvaiOVRLipSync is not added to the project.
Convert your Blueprint project to a C++ project. Steps to convert: -
Navigate to the Tools menu, and choose 'New C++ class...' from the provided options.
Select any parent class from the menu that appears. For simplicity, we opt for 'None' in this case. Proceed by clicking on 'Next'.
Provide any name and proceed by selecting 'Create Class'.
Once done, close the Unreal Engine editor and then start it again by clicking on build project in Microsoft Visual Studio code.
Copy the ConvaiOVRLipSync plugin to the Plugins directory within the engine.
Refer to this to add CovnaiOVRLipSync.
When running the Convai plugin on a machine that is missing certain popular root certificates you will receive errors when trying to fetch characters' data and you will usually see this error in the chat widget Load Failed for Character ID: <Character ID>.
To fix the issue, you need to disable SSL verification from Unreal Engine, this can be done by going to Edit menu, select Project Settings and search for Verify Peer and disable it.
Another solution is to install any browser like Google Chrome or Fire Fox which usually install the required certificates automatically.
