Add characters to the room
Add characters to a chat experience room from the workspace you are in or by pasting a character ID, and see each one join and be briefed.
A chat experience opens as an empty room, and the characters you seat in it are the ones that answer you. You add characters for each session: opening the experience again starts a new room with nobody in it. Use this page to add characters from your workspace or by character ID, and to recognize the point at which each one has joined and been briefed.
Prerequisites
A chat experience you have created. See Create a chat experience.
At least one character you can reach, either in the workspace you are working in or through a character ID someone has shared with you. See What you need to use Chat Experiences.
Open the character picker
Select Add characters. In an empty room the button appears in two places: on the Add the participants card in the side panel, and under Nobody is in the room yet in the thread. Once the room has characters in it, the same button sits under the list in the side panel. A plus control in the panel header does the same thing.
Add characters is unavailable while the room is connecting and while the characters are answering a message. The side panel prints the reason under the button, and the button becomes available again once the turn finishes.
The Add characters to the room dialog opens on two tabs: From my workspaces and By character ID. Both tabs feed one selection, so switching between them keeps what you have already picked.
Add characters from your workspaces
From my workspaces lists the characters in the workspace you are working in, most recently edited first.
Find the characters you want
The grid opens with the eight most recently edited characters, under a line that counts the characters in the list and says how many of them are on show. When there are more, a button below the grid expands it to the full list, carrying that count in its label, as in Show all 24.
To narrow the grid, type in the search field. It matches on both the character name and the character description. A search with no results shows "No characters match."
Add a character by ID
By character ID finds a character from its ID. Use it for a character someone has shared with you from outside your own workspaces.
Look them up
Select the look-up button. Its label counts the IDs you have entered, so three pasted IDs make it read Look up 3.
Each ID becomes a row under Results. A character that resolved shows its name, its description, and an Add button. An ID that did not resolve becomes a row that shows a shortened form of the ID and says which of three things happened:
The character exists but has not been shared with you.
No character with that ID is available to you.
The look-up itself did not finish.
Watch the characters join and be briefed
Each character appears in the side panel straight away, with Joining the room… under its name, and settles into a normal row once it is in. While the room is connecting, the message box is locked and reads Waiting for characters to join….
The thread marks the moment the briefing lands. A divider names the characters and states that they joined and were briefed. A box titled What each character was told on joining holds the briefing itself, with a line per character noting that it also carries its own persona. In a one-character room the box is titled with that character's name instead. What the briefing contains, and how the room type and the purpose produce it, is covered in The room brief.
In a room of two or more characters, a note under that box states that the respond mode is set to Auto and that the brief decides who answers.
The side panel changes with the size of the room. With one character it labels your own row You and describes it as talking with that character; with two or more it labels the row Moderator and describes it as "You ask, they answer".
The characters belong to this session only
The characters you add are seated for this session only. Opening the experience again starts a new session, and the room it opens is empty.
The brief carries over from one session to the next. The characters and the messages do not, so add the characters you want each time you open the experience.
Reloading the page while a room is open ends that session and returns you to an empty room. Add the characters again before continuing.
Next steps
With at least one character in the room, the message box unlocks and you can address the room.
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